Privacy Policy

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1. Why this Privacy Policy?

1.1. This is the privacy policy of Solvint Supply Management. You can find our company details in Article 3 below. This policy applies to the processing of your data by Solvint Supply Management in general, including processing via our website at solvint.com.With this policy, we aim to inform you in a transparent way. We recommend that you read it carefully. You can consult this policy at any time under the “Privacy Policy” section on our website.
If you have any questions or requests, feel free to email us at info@solvint.com.

‍1.2. Please note: this policy does not cover the privacy practices of third parties, nor of websites or applications that are referenced via hyperlinks on our website.

‍1.3. We may update this privacy policy at any time. Please review it regularly. Any changes will be published on our website.

‍1.4. This privacy policy is governed by Belgian law. In case of disputes, only the Commercial Court of Antwerp (Antwerp division) has jurisdiction.

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‍2. Who is responsible for processing your data?

2.1. We (Solvint Supply Management) are the “data controller.” This means we determine the purposes and means of processing your data and ensure it is processed lawfully and correctly.

‍3. How can you contact us?

Company name & legal form:
BV

‍Trade / brand name:
Solvint Supply Management

‍Registered office:
Mechelsesteenweg 64/401

‍Company number (CBE):
BE0860235788

‍Email:
info@solvint.com

‍Website:
solvint-group.com

‍Data Protection Officer:
helga.korstanje@solvint.com

‍4. What data do we process and how?

4.1. Solvint Supply Management processes the following data:

‍4.2. We may receive your data directly from you (e.g. via the contact form, quote requests, or online orders), or indirectly through third parties.We may process your personal data in the context of:

‍Affiliated companies: SOLVINT SRL (BE), Solvint Supply Management BV (NL), Solvint Supply Management LLC (CH)

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We may also receive your data via third parties or affiliated companies.

‍5. Why and on what basis do we process your data?

5.1. We process your personal data for:

• Contract performance / sales / service delivery / customer management:
  • To contact you, answer your questions, and provide information about our products, services, promotions, and activities
  • To manage customer records, orders, deliveries, payments, administration, invoicing, and accounting
  • To perform our agreement with you
  If you do not provide certain required data (e.g. identification or financial data), we may not be able to process your order or provide services.
• Improving our services:
  We may use your data to optimize our products and services.
  For example, we may contact you to request a review, based on your consent or our legitimate business interests.
• Website functionality:
  When you visit our website, we may process electronic data such as cookies and IP addresses.
  Cookies help improve user experience, store preferences, and collect visitor statistics.
  Some cookies may be placed by third parties such as Google Analytics.
  More info: https://solvint.com/cookie-policy
• Direct marketing:
  We may use your data to send newsletters or other information about our services.
  • If you are a customer: based on our legitimate interest
  • If you are not: only with your prior consent
  You can withdraw your consent at any time.
• Sharing with partners:
  Your data may be shared with partners, service providers, or suppliers to carry out the above purposes.
• Legal obligations:
  We process data where required by law.

5.2. Your data is not subject to automated decision-making or profiling.6. Who else processes your data?

6.1. Your data may also be processed by:

• partners, suppliers, and service providers involved in our services
• IT providers, web administrators, and network managers
• providers of payment, marketing, or analytics services

6.2. Other parties such as accountants, auditors, insurers, legal advisors, etc. may also process your data.

‍6.3. We are not responsible for third parties who process your data independently.

‍6.4. We may be required to disclose your data due to legal obligations or requests from authorities.

‍7. How long do we retain your data?

7.1. We do not retain your data longer than necessary for the purposes described above, unless legal obligations apply.

‍7.2. Examples:

• Contract-related data: up to 10 years after the contract ends
• HR/social documents: 5 years
• Accounting and tax data: 7 years
• Applicant data: up to 3 years (or 5 years in case of disputes)

We always follow the principle of data minimization.

‍8. What are your rights?

8.1. You have the right to be informed about how your data is processed.

‍8.2. You can request:

• access to your data (first copy free of charge)
• correction of your data
• deletion of your data in certain cases
• restriction of processing under specific conditions

8.3. You have the right to object to processing.
You can always opt out of direct marketing free of charge via info@solvint.com or unsubscribe links.

‍8.4. You have the right to data portability (under certain conditions).

‍8.5. You can withdraw your consent at any time.

‍8.6. You can file a complaint with the Belgian Data Protection Authority
(Drukpersstraat 35, 1000 Brussels – contact@apd-gba.be)

‍8.7. These rights are subject to applicable laws (e.g. GDPR).

‍8.8. To exercise your rights, contact us at info@solvint.com.
We may ask for identification (e.g. a copy of your ID).Questions? Feel free to contact us:
info@solvint.com | +32 3 232 13 10

• performing a contract (e.g. online orders or deliveries)
• responding to inquiries (by phone, in writing, or via the website)
• cookies on our website

• Identification data: first name, last name, address, place of residence, email address, phone number
  Our website mainly serves as a first point of contact for clients and potential consultants. The information shared is limited, and no CVs or similar documents are submitted via the website.
• Electronic data: device data, log file data such as IP address, browser and operating system, external websites, visited pages (including date and time), cookies

Questions? Feel free to contact us:
info@solvint.com | +32 3 232 13 10